Where are you located and are you open for business?
Yes we are open for business!
We are located in the picturesque area of San Luis Obispo, County, California. Nestled in between the Pacific Ocean and the Los Padres National Forest and coastal mountain ranges.
What are your hours?
We are open Monday to Friday, 10:00am- 4:00pm by appointment only. We are closed Saturday and Sunday.
Call 805-215-4433 to make an appointment.
Are you open to the public?
Yes, we serve designers, contractors and homeowners. We are working remotely, virtually and in the field.
Please call 805-215-4433 for your first appointment.
How can I prepare for an appointment to make the tile selection process more efficient?
Please bring building plans, interior elevations, pictures of the space, other selected material (e.g., paint colors, slab samples, cabinet finishes, etc.), and/or any additional materials that may provide inspiration to the space you want to create (e.g., pictures, magazine clippings, old fabric, antiques, etc.). We will be better able to assist you if we have a visual idea of your inspiration and design ideas.
What should I consider when purchasing tile?
We can assist you with tile selection and determining if a tile is suitable for the intended use. Some tile is appropriate for walls but not floors. Other considerations include indoor/outdoor, wet environments and countertops. Additional considerations are price, lead-time, and material type (such as ceramic, glass, stone, metal and concrete).
Do you have samples available?
Samples are available to clients.
In addition to showroom display boards, we keep samples of many product lines on hand. However, if we do not have a sample available and since many of the manufacturers we represent have made-to-order product lines and wide color variations, we may order current samples specifically for your project.
The Sample Library Checkout requires a Valid ID and credit card. Samples borrowed from our library are for short term meetings at your job site or designer’s office. Deposits may be required and all samples must be returned in good condition, within a day or two.
Longer term samples are available providing a retainer for the job is provided, and we will order exactly what you need for the project.
Call 805-215-4433 to make an appointment.
Do you stock tile at your showroom?
Our stocked items are in our warehouses across the country. Most orders of stocked material can be delivered within a week to 10 days.
Our non-stock items are made to order. Typically 4-6 weeks for domestic production, 8-12 for overseas.
How quickly can I get tile?
The lead-time for obtaining tile depends on whether the product selected is stocked at one of our warehouses, or is manufactured to order. Either way, tile will most likely ship directly to your job site within 1-12 weeks upon order approval. Please notify us of your time constraints when visiting our showroom so we may direct you to the appropriate options.
Is it possible for you to match or customize tiles to those that have already been installed?
We welcome the opportunity to suggest a tile design or color that will complement your existing tile. If an exact match is required, we will need a sample of the existing tile. After evaluating the tile, we will make our best recommendation as to the possibility of matching the design, color, finish and thickness of the tile.
How do I place an order?
We accept orders in our by phone, fax or email. It is strongly recommended that your tile contractor determine the final quantities needed for your project.
What methods of payment do you accept?
We accept payment by Visa, MasterCard, Cash and Check.
Do you ship outside of the San Luis Obispo area? Internationally?
Yes, tile selected in our showroom can be shipped directly from the tile manufacturer or vendor to almost anywhere in the world. Freight estimates are provided and must be approved prior to order placement.
Are you available for job site visits?
In most circumstances, we are able to fully ascertain your tile needs based on your building plans, interior elevations, and job site photos. Job site visits will be determined upon evaluation of the project. Your tile contractor must verify all quantity and trim specifications.
Call 805-215-4433 to make an appointment.